Case Analysis and Statement of Work
Analyze the provided case study to identify and define the problem that will be addressed by
your portal and interface recommendations. For Milestone One, you will describe the existing
methods of patient information accessibility at the organization, and draft a problem statement
communicates the challenge the organization faces. In doing so, you must also consider how the
needs of internal departments defined in the case scenario will impact your research and
In addition, you must prepare a statement of work (SOW) for the development of the patient
portal. The SOW will include a project description, the goals and objective of the project, the
project plan, the potential technological limitations of the portal, and a cost benefit analysis.
To complete this assignment, review the Milestone One Guidelines and Rubric document.
Improving Efficiency through Technology, Analytics, and Management 1st Edition