Balanced Score Card in Healthcare Organization

Balanced Score Card in Healthcare Organization

Preparation Select

Select a health care organization that has readily available data for the four categories from Kaplan and Norton’s 1996 model. Those categories are:

  • Financial performance measures.
  • Internal business processes.
  • Learning and growth.
  • Customer satisfaction.

You may wish to select your employer; however, please do not disclose proprietary data without prior written consent from your employer. You may wish to review the websites of large global organizations to research case study articles on best practices for organizations.

Instructions

PowerPoint Slides

To complete this assessment, you will develop a PowerPoint presentation with 10–12 slides that describes how you would apply a balanced scorecard to your selected organization. Include the following in your PowerPoint presentation:

  • A brief description of the organization you selected.
  • Your balanced scorecard analysis of the organization, including how vision and strategy connect to the four balanced scorecard elements.
  • Four recommendations for the organization.
  • At least one APA-formatted in-text citation and accompanying, congruent APA-formatted reference.

Audio Recording

  • A two-minute introduction.
  • The four elements of a balanced scorecard for the organization.
  • Four area recommendations for the organization.
  • A two-minute conclusion.

Include the notes or script of your audio recording. You may choose to include this in the form of the completed Notes section of the PowerPoint presentation slides, as a script you may have used when you created your recording, or in the form of a detailed outline. This will serve to clarify any insufficient or unclear audio.

Note: If your notes are not included in the PowerPoint presentation itself, attach them in a separate document along with the other presentation elements.

Additional Requirements

  • Written communication: Written communication should be free from errors that detract from the overall message.
  • APA formatting: Resources and citations should be formatted according to APA style and formatting guidelines.
  • Number of resources: At least one APA-formatted in-text citation and accompanying, congruent APA-formatted reference.
  • Length: The PowerPoint presentation should contain 10–12 slides.
  • Duration of audio recording: Maximum of 10 minutes.
  • Font and font size:
    • Headline type should be 24–28 points.
    • Bullet or body type should be 14–18 points for readability.
    • Avoid decorative type; use Arial or Times.

 

Definition of the Balanced Scorecard

The Balanced Scorecard Institute: The balanced scorecard is a strategic planning and management system that is used extensively in business and industry, government, and nonprofit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals. The balanced scorecard performance measurement framework considers non-financial performance measures in addition to financial metrics to provide a more balanced view of organizational performance.

Using the Scorecard in the Health Care Industry Within the health care industry, the scorecard must reflect a framework that incorporates patient safety, regulatory compliance, and a variety of other operational factors (Gunduz & Simsek, 2007). The contemporary version of the balanced scorecard transforms the organizational strategic plan into a dynamic document that provides a snapshot of performance measurement across the organization. Recall from earlier units that performance measurement is a condition of participation for some government and privately sponsored reimbursement sources.

 The Four Perspectives

The balanced scorecard indicates that organizations should be examined from four perspectives: learning and growth, business processes, customer satisfaction, and financial performance (Kaplan & Norton, 1992). Additionally, each perspective requires metrics for which data can be collected and analyzed (Balanced Scorecard Institute, n.d.). The analysis takes place within the context of the organizational strategic direction. When used to its full potential: The balanced scorecard is a management system (not only a measurement system) that enables organizations to clarify their vision and strategy and translate them into action. It provides feedback around both the internal business processes and external outcomes in order to continuously improve strategic performance and results. When fully deployed, the balanced scorecard transforms strategic planning from an academic exercise into the nerve center of an enterprise. (Balanced Scorecard Institute, n.d.) Once the balanced scorecard is applied to an organization, it is important that managers effectively communicate results and take appropriate action. Applying the balanced scorecard results to key risk management areas is equally important when using the scorecard to minimize risk and develop a quality improvement strategy.

 

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Organizational Leadership in Healthcare

Organizational Leadership in Healthcare

You have been asked by organizational leadership to develop a PowerPoint presentation for
department managers on building leadership and trust in collaborative teams. Use the notes
section of each slide to expand your talking points and reference your resources.
This assessment examines two critical components for interprofessional team success:
leadership and trust. Develop a PowerPoint presentation in which you:
* Identify at least three leadership behaviors that build trust within a team.
* Identify at least three leadership behaviors that undermine trust within a team.
* Explain the consequences of a team that does not trust its leader in terms of patient safety.
* Describe strategies team members can use to build trust among one another in terms of skill,
knowledge, and responsibility.
* Describe principles of effective interprofessional team leadership. In other words, what skills
and qualities should a good team leader possess? Is there a difference between being a good
leader and being an effective leader?

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Formal Medical Case Report

Formal Medical Case Report

General Instructions:

IMPORTANT: READ THE COMMON PROBLEMS AND THE SAMPLE PAGES AS WELL, IT IS CRITICAL FOR THE GRADE.

Health professionals often find themselves writing case reports, in various forms, that rely on careful observation of a patient’s struggle with an illness or other disorder. The case report is a kind of story, one that differs from more literary stories in that the tale it tells appeals not to our emotions, but to our scientific curiosity. It is intended to help those who read it to make diagnoses. It tells the reader what symptoms to look for, and how a disease usually presents itself (which is particularly useful when the disease is new or rare). The clinician does not know, on first seeing a patient, what point the illness has reached in its natural course. The case report helps in this situation by giving a thorough description of the whole course of an illness, and does so by relating an actual instance of the condition as suffered by a real person.

Because you are not yet in the field, you may think that you have no patients about whom to write a case report. You do, however, know a great deal about a variety of diseases and temporary or permanent disabilities, even if they are only the common ones, like a childhood illness, or one of the diseases that frequently appear among the elderly. Any of these topics can—if not too simple—provide the basis for the case report I am asking you to write. So, too, might your knowledge of a more unusual physiological or psychological problem.

For this assignment, write a formal case report, using as a model the case report that I gave you, and using as your subject an actual person. Your next assignment, after this one, will also be a case report, but more “creative” (and will further require that you find a new person to write about). For now, we will be more detached. Your audience is different from the last essay; this time, you should think of the audience as people with a medical education, and you should imagine that you are an expert on the condition you are describing. You will therefore not need much explanation of technical matters, but will probably have some, carefully adjusted for the audience. You should include both the specific course of the condition as suffered by your patient, and a discussion of the condition in general. Support your discussion with at least one source written for a professional audience (you can of course include more than one). You will likely include most of the following:

The patient’s age, gender, ethnicity, economic background, and other such basics.

Careful descriptions of the patient’s health condition. These descriptions must be based on your own observation of the patient, or your discussion with people who know—or knew—the patient. You can write about someone who is deceased; you can also write about an infant, or a person with an illness so advanced that he or she can no longer communicate. In these cases, you will rely on conversations with friends or family of the patient.

Your description of the patient’s health condition should also be highly detailed. You will likely discuss the onset of the problem and its course, as thoroughly and specifically as possible. Remember that one purpose of a case report is to tell those who read it how the disease presents itself through its whole progression. Consider possible triggers to the condition, the severity of episodes, the usual duration, the extent to which physiological and emotional responses change throughout the course of the problem, responses to treatment or palliatives, and much else.

          Do not use yourself as the subject. This is your chance to do real medicine, and take an actual case history. You will miss that chance if other people are excluded.

                  Do not use a real name. Refer to the subject as “the patient.”

                  You must get your subject’s permission to write about him or her. Attach to the paper a signed consent form from the subject, or the equivalent. There is no official form, so just make up a simple one of your ow

 

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Concepts of System Thinking in Healthcare

Concepts of System Thinking in Healthcare

This week’s assignment will help acquaint you with the concept of systems thinking through
some general questions.
1. Explain and discuss the concept of systems thinking.

2. Explain and give an example of the difference between silo thinking and systems thinking
3. Provide one example of where you could apply systems thinking that would positively affect
your current work environment.
Required Format:
Title Page APA Format
Introduction
Concept of Systems Thinking (Level 1 APA Heading)
Difference Between Systems Thinking and Silo Thinking (Level 1 APA Heading)

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Program Evalution Final Report- Hospice

Program Evalution Final Report- Hospice

TOPIC:  EVALUATION OF HOSPICE CARE AND SERVICES

Instructions:

Designing the Program Evaluation Plan: This evaluation should be a minimum of 25 pages, including charts, pictures, or graphs. Citations are to be credited, and APA format should be followed.

This design should be created within the framework of program evaluation. This would include working with some agency to gather information, analyze the data, and develop a professional tool that could be implemented. Each evaluation will be different and will require additional research methods that may not necessarily be presented in this course. Remember, this exercise is intended to be “real” and “useable.” Choose an area that you are interested in, and then go to work. Your Program Evaluation Plan should consist of a combination of but may not include all the following sections* depending on the type of evaluation:

  • Table of Contents page
  • Executive Summary
  • Introduction
  • Program Description
  • Evaluation Focus
  • Impact Theory
  • Program Theory
  • Stakeholders
  • Methodology
  • Procedures
  • Techniques/Tools
  • Results/Findings
  • Summary and Recommendations
  • Appendices
  • Literary Review
  • Citations

*These can be combined within sections but must be identifiable.

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COVID-19 Discussion

COVID-19 Discussion
Discuss how COVID-19 Pandemic is different from H1-N1 of 2009 in terms of their impact on the
US financial markets and economy. Think about the sectors that were affected most, both
positively and negatively.

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Measures of Disease Morbidity and Mortality

Measures of Disease Morbidity and Mortality

1. You were recently hired as an epidemiologist at a county office. List and explain three
measures that you would use to calculate a specific disease situation. In your view, why is it
difficult to get accurate information about disease status in a population?
2. A study starts with 4,875 health people. Over the next 2 years, 75 develop the disease. What
is the incidence rate of disease over the study period? Show all work.
3. In a survey of 1,150 women who gave birth in Maine in 2000, a total of 468 reported taking a
multivitamin at least 4 times a week during the month before becoming pregnant. Calculate the
prevalence of frequent multivitamin use in this group.

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Protercted Health Information

Protercted Health Information

Prepare a 2-page interprofessional staff update on HIPAA and appropriate social media use in
health care. Topics chosen would be: Social Media best practices & Social Media Risks to
patients. Attached are the full instructions along with scoring guide.

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Medical Application Critical Appraisal

Medical Application Critical Appraisal

PART 2: Answer the Medical App Critical Appraisal questions thoughtfully and comprehensively.
Use the criteria headings on this outline as the headings on your properly APA- formatted paper.
NAME: What is the name of the app?
AUTHOR: Who created, developed, or maintains the app? Explain.
ENDORSEMENT: Is the app licensed by the Food and Drug Administration, other government

agency, or endorsed by an academic institution or medical professional organization? Explain.
OPERATION: Which platform (mobile or web-based) is suitable for the app and why?
AESTHETICS: Is the information displayed in a way that is easy to navigate? Is it easy to use?
Can you use it without instructions? Explain.
PURPOSE: What is the intended purpose or use of the app?
CLINICAL DECISION MAKING: What influence does the app have on clinical decision making?
Explain.
SAFETY: Is there potential for patient harm? Explain.
PRIVACY/SECURITY: Does the app have privacy statement or setting? Is there a clear privacy
policy stating information will be encrypted and not shared with third parties? Does the app share
information on social networks? Are users notified in the event of a breach of privacy and health
information? Explain.
USER: For whom is the app intended (providers, patients, or others)? Explain.
DISTRIBUTION: Is it designed for local use or wider distribution? Explain.
CREDIBILITY: How credible are the sources of information? How do you know? Explain.
RELEVANCE: How current is the information in the app? When was the last update? Is the
content consistent with evidence-based literature or best practices/standards of care? Explain.
PART 3: Provide one example of an appropriate patient or clinical scenario for this app. The
example should include the following details:
Patient Age-population (Pediatric, Adult, Geriatric)
Clinical Setting (Hospital, Private Practice, Extended Living Facility)
History of Present Illness and Diagnosis or Condition

Provide a detailed description of the app in your example. When will the app be implemented (at
the Point-of-care or elsewhere)? Who will use the app? What potential impact will it have on the
scenario? Incorporate the critical appraisal information from Part 2. Provide one evidence-based
scholarly article as a reference to support clinical decision making.
This assignment will be graded on the quality of the information, inclusion of one evidence-based
scholarly resource, use of citations, use of Standard English grammar, and organization based
on the required components (see the paper headings and content details in Part 1).
The length of the paper is to be between 1,000 and 1,500 words, excluding title page and
reference list.
Create this assignment using Microsoft (MS) Word. You can tell that the document is saved as a
MS Word document because it will end in “.docx.”
APA format is required in this assignment, explicitly for in-text citations and the reference list.
Use 12-point Times New Roman font with 1-inch margins and double spacing. See the APA
manual for details regarding proper citation. See resources under Course Resources,
“Guidelines for Writing Professional Papers” for further clarification.
* Scholarly Sources: Only scholarly sources are acceptable for citation and reference in this
course. These include peer-reviewed publications, government reports, or sources written by a
professional or scholar in the field. The textbooks and lessons are NOT considered to be outside
scholarly sources. For the threaded discussions and reflection posts, reputable internet sources
such as websites by government agencies (URL ends in .gov) and respected organizations
(often ends in .org) can be counted as scholarly sources. The best outside scholarly source to
use is a peer-reviewed nursing journal.  You are encouraged to use the Chamberlain library and

search one of the available databases for a peer-reviewed journal article.  The following
sources should not be used: Wikipedia, Wikis, or blogs.  These websites are not
considered scholarly as anyone can add to these. Please be aware that .com websites can vary
in scholarship and quality.  For example, the American Heart Association is a .com site with
scholarship and quality.  It is the responsibility of the student to determine the scholarship and
quality of any .com site.  Ask your instructor before using any site if you are unsure. Points will be
deducted from the rubric if the site does not demonstrate scholarship or quality. Current outside
scholarly sources must be published with the last 5 years.  Instructor permission must be
obtained BEFORE the assignment is due if using a source that is older than 5 years.

 

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Create a policy brief on teenagers that smoke and vape and health hazards

Create a policy brief on teenagers that smoke and vape and health hazards

Your policy brief should contain the following sections:
Title: The title should catch the attention of the reader and compel them to continue reading. It
should be descriptive, punchy and relevant.
Executive Summary: This is a 1-2 paragraph summary that aims to convince the reader to
actually read the rest of the document. This is similar to an abstract. It is especially important that
you can quickly and concisely share the relevance and importance of your brief. You should
include a description of the problem, a statement on why the current approach/policy option
needs to be changed/evaluated (or why there needs to be a policy focus if there currently is not
one) and your recommendations for action.

Statement of the Problem: The purpose of this section is to convince the target audience that a
problem exists which requires action. In this section, you should clearly outline the importance of
the problem. Provide a clear statement of the problem or issue, including what we know about
the problem and the root causes.
Critique of Current Policies: Provide a clear statement of the policy implications of the problem,
and explain what current policies are, and where they are or are not working. You need to set the
stage for the policy recommendations you are going to make.
Policy Recommendations: In this section, you will provide your specific policy alternatives and
recommendations (one or more). This should be persuasive in tone, and you should provide
information on the implications of any policy changes that you are recommending. Your
recommendations should be supported by the literature.
Sources: You do not have to have citations in the main text, but you do need to provide author or
organization names for any tables or case studies you present from a source. However, you
must include an APA style “Sources” list at the end of the paper. All of the information presented
in the problem, critique, and recommendation sections must be supported by the literature that
you list in this section.

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