With unstable economies becoming increasingly more common, businesses look to different aspects of their company to save money, improve performance, and boost their position amongst their competitors. One of the most important areas of focus is human relations, which directly influences productivity, motivation, and employee retention. In order for you to succeed professionally, you will need to develop a special set of human relations skills that includes self-awareness, strong leadership qualities, the ability to motivate, and the ability to facilitate communication.
As you have read, the communication process is vital to organizations to positively impact organizational culture, ensure employees have the right information they need to be effective, and enable individuals to make the right decisions at the right time—sometimes in critical situations.
For this assessment, you will write a short response paper in which you engage with the primary skills that are necessary for successful leadership and organizational relations across the business environment. In this short response, you will address your own knowledge of human relations and your interpretation of the reading materials and other resources provided to you in this course.
This assessment addresses the following course outcome:
Explain how the communications process in leadership situations affects positive human relations
For this short response paper, you will be asked to outline the communication process and discuss how communication can positively impact human relations in organizations. In doing this, you will address each of the elements below in one paragraph each. You may wish to refer to Page 3.3 of your webtext for assistance.
Specifically, the following critical elements must be addressed:
I. Communication Process: Describe the main elements involved in the communication process in your own words, including their importance to
II. Common Barriers to Communication: Define a common barrier to communication and provide a brief example of how this barrier impacted the
communication process from your own experience in a workplace or group setting.
III. Communication and Leadership: Describe how you, as a leader, use the communication process to impact positive human relations. Provide at least one
example of a time when you have used communication effectively.