1. Using a workplace example* discuss the importance of quality improvement in relation to patient safety and improving health outcomes.
2. Summarize the system level QI initiatives described in Hyzy et al. (2012)Preview the document that might be applicable to your workplace.
3. And finally describe how you might apply the seven step QI process Spear teaches in the following video — problem, examination, diagnosis, plan, implementation, follow-up, repeat —